Cisco Secure Access incident

Cisco Secure Access - DLP and Scanners Services unavailable - China

Minor Resolved View vendor source →

Cisco Secure Access experienced a minor incident on May 22, 2026 affecting Data Loss Prevention, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 05:23 PM UTC
Resolved
May 22, 2026, 05:54 PM UTC
Duration
31m
Detected by Pingoru
May 22, 2026, 05:23 PM UTC

Affected components

Data Loss Prevention

Update timeline

  1. investigating May 22, 2026, 05:23 PM UTC

    We are investigating a potential internal issue affecting the Cisco Secure Access service for customers with Scanners or DLP enabled. Our engineering team is actively investigating. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time.

  2. monitoring May 22, 2026, 05:45 PM UTC

    We have mitigated the issue and are currently monitoring service stability. We will continue to monitor the issue and will post additional updates when the incident is considered fully resolved.

  3. resolved May 22, 2026, 05:54 PM UTC

    The issue has been resolved, and service have been fully restored. We’re Here to Help If you have any questions or need assistance, please contact our support team.