Cisco Secure Access incident
Cisco Secure Access - DLP and Malware Reporting issue - Europe(Frankfurt)
Cisco Secure Access experienced a notice incident on May 9, 2026 affecting API and Cisco Secure Client and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
APICisco Secure ClientData Loss PreventionDNSExperience InsightsNetwork Tunnel GroupsPolicy EnforcementRemote Access VPNRemote Browser IsolationReporting and LoggingReserved IPResource ConnectorWeb SecurityZero Trust Access
Update timeline
- resolved May 09, 2026, 03:30 PM UTC
The issue affecting Cisco Secure Access DLP and Malware Reporting in Eurpoe Frankfurt has been resolved. All the services are now operational, and the reporting are processing traffic normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.