Cisco Secure Access incident
Cisco Secure Access - Non-Web Traffic Egress Degradation - Singapore (ap-southeast-1_1_1)
Affected components
Remote Access VPN
Update timeline
- resolved Apr 24, 2026, 07:35 PM UTC
Between 17:20 UTC and 19:00 UTC, we experienced a network connectivity issue impacting services in the ap-southeast-1_1_1 data center. During this period, non-web traffic egressed using alternate public IP addresses instead of Reserved IPs. Customers relying on Reserved IP allowlisting may have experienced connectivity disruptions as a result. The issue has been fully resolved, and all services are operating normally. We’re Here to Help If you have any questions or need assistance, please contact our support team.
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