Candid Health incident

Claim actions intermittent issues

Notice Resolved View vendor source →

Candid Health experienced a notice incident on July 15, 2025 affecting App and Claim Submission, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2025, 03:26 PM UTC
Resolved
Jul 15, 2025, 04:01 PM UTC
Duration
34m
Detected by Pingoru
Jul 15, 2025, 03:26 PM UTC

Affected components

AppClaim Submission

Update timeline

  1. investigating Jul 15, 2025, 03:26 PM UTC

    We are experiencing intermittent breaks to claim actions and submission experiences. The root cause has been identified, and a fix is being actively deployed.

  2. resolved Jul 15, 2025, 04:01 PM UTC

    This incident has been resolved.