Candid Health incident

Issues with Stripe POS Payments

Minor Resolved View vendor source →

Candid Health experienced a minor incident on March 6, 2026 affecting App, lasting 7h 29m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2026, 02:23 PM UTC
Resolved
Mar 06, 2026, 09:53 PM UTC
Duration
7h 29m
Detected by Pingoru
Mar 06, 2026, 02:23 PM UTC

Affected components

App

Update timeline

  1. investigating Mar 06, 2026, 02:23 PM UTC

    We're aware of an issue impacting our Stripe POS payments, resulting in error messages for users in the app. We're investigating urgently and will share an update as soon as possible.

  2. monitoring Mar 06, 2026, 05:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 06, 2026, 09:53 PM UTC

    This incident has been resolved.