Candid Health incident

ERA Pipeline Delay

Candid Health is currently experiencing a minor incident affecting ERA processing pipeline, which began 8 min ago. The vendor's full update timeline is below.

Started
Jun 25, 2026, 06:14 PM UTC
Resolved
Ongoing
Duration
● 7m
Detected by Pingoru
Jun 25, 2026, 06:14 PM UTC

Affected components

ERA processing pipeline

Update timeline

  1. identified Jun 25, 2026, 06:14 PM UTC

    We aware of an issue impacting processing of remits and the subsequent automatic posting of adjudication details to claims. We have identified the root cause and are actively working on a solution. We will share further updates as we have them.