Candid Health incident

Some User Management Features Unavailable

Resolved after 4 hours 10 minutes, affecting App, on July 22, 2026.

investigating Jul 22, 2026, 10:38 PM UTC

We are aware that some users may be unable to manage users in their organization in the app. We are investigating the issue and will provide updates when we know more.

Started
Jul 22, 2026, 10:38 PM UTC
Resolved
Jul 23, 2026, 02:48 AM UTC
Duration
4h 10m
Detected by Pingoru
Jul 22, 2026, 10:38 PM UTC

Affected components

App

Update timeline

  1. investigating Jul 22, 2026, 10:38 PM UTC

    We are aware that some users may be unable to manage users in their organization in the app. We are investigating the issue and will provide updates when we know more.

  2. resolved Jul 23, 2026, 02:48 AM UTC

    This incident has been resolved.

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