Candid Health incident

error updating eligibility & benefits coverage

Resolved after 2 hours 23 minutes, affecting App, on April 30, 2026.

identified Apr 30, 2026, 03:28 PM UTC

Unable to save changes to eligibility and benefits coverage

Started
Apr 30, 2026, 03:28 PM UTC
Resolved
Apr 30, 2026, 05:51 PM UTC
Duration
2h 23m
Detected by Pingoru
Apr 30, 2026, 03:28 PM UTC

Affected components

App

Update timeline

  1. identified Apr 30, 2026, 03:28 PM UTC

    Unable to save changes to eligibility and benefits coverage

  2. resolved Apr 30, 2026, 05:51 PM UTC

    This incident has been resolved.

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