Candid Health incident

Rules Engine Slowness

Minor Vendor's status page →

Resolved after 14 hours 26 minutes, affecting Claim Submission, on March 3, 2026.

monitoring Mar 03, 2026, 03:10 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 03, 2026, 01:36 AM UTC
Resolved
Mar 03, 2026, 04:03 PM UTC
Duration
14h 26m
Detected by Pingoru
Mar 03, 2026, 01:36 AM UTC

Affected components

Claim Submission

Update timeline

  1. investigating Mar 03, 2026, 01:36 AM UTC

    Currently experiencing some slowness submitting claims

  2. monitoring Mar 03, 2026, 03:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 03, 2026, 04:03 PM UTC

    This incident has been resolved.

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