Candid Health incident

Rules Engine Slowness

Minor Resolved View vendor source →

Candid Health experienced a minor incident on March 3, 2026 affecting Claim Submission, lasting 14h 26m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2026, 01:36 AM UTC
Resolved
Mar 03, 2026, 04:03 PM UTC
Duration
14h 26m
Detected by Pingoru
Mar 03, 2026, 01:36 AM UTC

Affected components

Claim Submission

Update timeline

  1. investigating Mar 03, 2026, 01:36 AM UTC

    Currently experiencing some slowness submitting claims

  2. monitoring Mar 03, 2026, 03:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 03, 2026, 04:03 PM UTC

    This incident has been resolved.