Candid Health incident
Some in-app reports slow to load or failing to load
Major Vendor's status page →
Resolved after 7 hours 59 minutes, affecting Reports, on October 5, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Reports
Update timeline
- investigating Oct 05, 2026, 09:53 PM UTC
We are currently investigating this issue. Impact is limited to a subset of in-app reports and dashboards.
- monitoring Oct 05, 2026, 10:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 06, 2026, 05:53 AM UTC
This incident has been resolved.
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