Candid Health incident

Queue filters/columns not holding after a claim is clicked

Resolved after 23 minutes, affecting App, on July 20, 2026.

investigating Jul 20, 2026, 02:04 PM UTC

We are experiencing issues with filters in queues not applying as expected. Our team is currently investigating

Started
Jul 20, 2026, 02:04 PM UTC
Resolved
Jul 20, 2026, 02:28 PM UTC
Duration
23m
Detected by Pingoru
Jul 20, 2026, 02:04 PM UTC

Affected components

App

Update timeline

  1. investigating Jul 20, 2026, 02:04 PM UTC

    We are experiencing issues with filters in queues not applying as expected. Our team is currently investigating

  2. resolved Jul 20, 2026, 02:28 PM UTC

    This incident has been resolved.

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