Candid Health incident

Issue submitting claims

Minor Resolved View vendor source →

Candid Health experienced a minor incident on July 23, 2025 affecting App and Claim Submission, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2025, 04:23 PM UTC
Resolved
Jul 23, 2025, 04:45 PM UTC
Duration
22m
Detected by Pingoru
Jul 23, 2025, 04:23 PM UTC

Affected components

AppClaim Submission

Update timeline

  1. identified Jul 23, 2025, 04:23 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jul 23, 2025, 04:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 23, 2025, 04:45 PM UTC

    This incident has been resolved.