Candid Health incident

V3 Exports Delays - Remediation in Progress

Minor Resolved View vendor source →

Candid Health experienced a minor incident on July 25, 2025 affecting Exports, lasting 3d 10h. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2025, 05:13 PM UTC
Resolved
Jul 29, 2025, 04:04 AM UTC
Duration
3d 10h
Detected by Pingoru
Jul 25, 2025, 05:13 PM UTC

Affected components

Exports

Update timeline

  1. monitoring Jul 25, 2025, 05:13 PM UTC

    Information in V3 Exports is currently delayed. Remediation is in progress.

  2. resolved Jul 29, 2025, 04:04 AM UTC

    Exports v3 is currently operational for requests on 7/27; the 7/27 files are available and contain all events from 7/22 to 7/27. Previous dates are still missing files and expected to 503 if requested, but will be updated tomorrow