Blackline experienced a notice incident on September 27, 2025 affecting SB NA3 and PROD NA3, lasting 3h 41m. The incident has been resolved; the full update timeline is below.
Affected components
SB NA3PROD NA3
Update timeline
- monitoring Sep 27, 2025, 05:08 PM UTC
We identified an event that could potentially lead to performance degradation for only certain parts of the application, i.e., imports and DAI. We are continuing to monitor the situation to ensure there are no additional issues. We will confirm when the performance is back to the optimal level.
- resolved Sep 27, 2025, 08:49 PM UTC
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.