Availity incident

MAGELLAN HEALTH - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 18, 2026 affecting MAGELLAN HEALTH, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 08:56 PM UTC
Resolved
May 18, 2026, 11:12 PM UTC
Duration
2h 16m
Detected by Pingoru
May 18, 2026, 08:56 PM UTC

Affected components

MAGELLAN HEALTH

Update timeline

  1. identified May 18, 2026, 08:56 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 18, 2026, 11:12 PM UTC

    This incident has been resolved.