Availity incident

ALLEGIANCE BENEFIT PLAN - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting ALLEGIANCE BENEFIT PLAN, which began 1h ago. The vendor's full update timeline is below.

Started
May 21, 2026, 03:46 PM UTC
Resolved
Ongoing
Duration
● 1h 20m
Detected by Pingoru
May 21, 2026, 03:46 PM UTC

Affected components

ALLEGIANCE BENEFIT PLAN

Update timeline

  1. identified May 21, 2026, 03:46 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving AV01/VT05 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 21, 2026, 03:47 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving AV01/VT05 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.