Availity incident

BCDCC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on May 19, 2026 affecting BCDCC, lasting 15h 56m. The incident has been resolved; the full update timeline is below.

Started: May 19, 2026, 06:15 AM UTC
Resolved: May 19, 2026, 10:11 PM UTC
Duration: 15h 56m
Detected by Pingoru: May 19, 2026, 06:15 AM UTC

Affected components

BCDCC

Update timeline

identified May 19, 2026, 06:15 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to real-time Eligibility & Benefits Inquiry. The payer is working diligently to identify the cause of this issue and restore normal processing of Eligibility & Benefits Inquiry. "CareFirst" refers to CareFirst BlueCross BlueShield or Care First BlueChoice, Inc. Availity continues to monitor for resolution.
resolved May 19, 2026, 10:11 PM UTC

This incident has been resolved.