Availity incident

Healthcare Management Administrators - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 59 minutes, affecting Healthcare Management Administrators, on May 19, 2026.

identified May 19, 2026, 04:06 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
May 19, 2026, 04:06 AM UTC
Resolved
May 19, 2026, 05:05 AM UTC
Duration
59m
Detected by Pingoru
May 19, 2026, 04:06 AM UTC

Affected components

Healthcare Management Administrators

Update timeline

  1. identified May 19, 2026, 04:06 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 19, 2026, 05:05 AM UTC

    This incident has been resolved.

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