Availity incident
Healthcare Management Administrators - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Resolved after 59 minutes, affecting Healthcare Management Administrators, on May 19, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 19, 2026, 04:06 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 19, 2026, 05:05 AM UTC
This incident has been resolved.
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