Availity incident

BCNJC - Multiple Transactions - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 20, 2026 affecting BCNJC, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 01:37 AM UTC
Resolved
May 20, 2026, 02:31 AM UTC
Duration
54m
Detected by Pingoru
May 20, 2026, 01:37 AM UTC

Affected components

BCNJC

Update timeline

  1. identified May 20, 2026, 01:37 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT05_035 errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 20, 2026, 01:41 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved May 20, 2026, 02:31 AM UTC

    This incident has been resolved.