Availity incident

VANTAGE HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Availity experienced a notice incident on May 18, 2026 affecting VANTAGE HEALTH PLAN, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started: May 18, 2026, 10:26 PM UTC
Resolved: May 20, 2026, 09:18 PM UTC
Duration: 1d 22h
Detected by Pingoru: May 18, 2026, 10:26 PM UTC

Affected components

VANTAGE HEALTH PLAN

Update timeline

identified May 18, 2026, 10:26 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 20, 2026, 09:18 PM UTC

This incident has been resolved.