Availity incident

Multiple Payers - HUMANA, HUMANA LONG TERM CARE, Humana Dental Non Claims - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting HUMANA LONG TERM CARE and HUMANA and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 21, 2026, 08:11 AM UTC
Resolved
Ongoing
Duration
● 1h 50m
Detected by Pingoru
May 21, 2026, 08:11 AM UTC

Affected components

HUMANA LONG TERM CAREHUMANAHumana Dental Non Claims

Update timeline

  1. identified May 21, 2026, 08:11 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.