Availity incident

Multiple Payers - HUMANA, HUMANA LONG TERM CARE, Humana Dental Non Claims - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 21, 2026 affecting HUMANA LONG TERM CARE and HUMANA and 1 more component, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 08:11 AM UTC
Resolved
May 21, 2026, 10:02 AM UTC
Duration
1h 50m
Detected by Pingoru
May 21, 2026, 08:11 AM UTC

Affected components

HUMANA LONG TERM CAREHUMANAHumana Dental Non Claims

Update timeline

  1. identified May 21, 2026, 08:11 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 21, 2026, 10:02 AM UTC

    This incident has been resolved.