Availity incident

Multiple Payers - HUMANA, Humana Dental Non Claims, HUMANA HEALTHY HORIZON OH MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Availity experienced a notice incident on May 18, 2026 affecting HUMANA and Humana Dental Non Claims and 1 more component, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started: May 18, 2026, 03:48 AM UTC
Resolved: May 18, 2026, 05:42 AM UTC
Duration: 1h 53m
Detected by Pingoru: May 18, 2026, 03:48 AM UTC

Affected components

HUMANAHumana Dental Non ClaimsHUMANA HEALTHY HORIZON OH MEDICAID

Update timeline

identified May 18, 2026, 03:48 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 18, 2026, 05:42 AM UTC

This incident has been resolved.