Availity incident

HEALTHPLANS INC - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 19, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 10:10 PM UTC
Resolved
May 19, 2026, 10:10 PM UTC
Duration
—
Detected by Pingoru
May 19, 2026, 10:10 PM UTC

Update timeline

  1. resolved May 19, 2026, 10:10 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: As of 5/19/2026, 12:00:00 PM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.