Availity incident
Multiple Payers - BCBS MICHIGAN, 00710P, BCBS MICHIGAN INSTITUTIONAL - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are experiencing intermittent failures.
Availity experienced a notice incident on May 21, 2026 affecting BCBS MICHIGAN and 00710P and 1 more component, lasting 1d 9h. The incident has been resolved; the full update timeline is below.
Affected components
BCBS MICHIGAN00710PBCBS MICHIGAN INSTITUTIONAL
Update timeline
- identified May 21, 2026, 01:32 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We received a notice from the payer that they are experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 22, 2026, 10:50 PM UTC
This incident has been resolved.