Altapay incident

Unable to submit card data

Minor Resolved View vendor source →

Altapay experienced a minor incident on July 9, 2025 affecting Altapay, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2025, 09:44 AM UTC
Resolved
Jul 09, 2025, 09:44 AM UTC
Duration
—
Detected by Pingoru
Jul 09, 2025, 09:44 AM UTC

Affected components

Altapay

Update timeline

  1. resolved Jul 09, 2025, 09:44 AM UTC

    Type: Incident Affected Components: Checkout Jul 9, 11:17:14 GMT+0 - Resolved - The correction was gradually pushed to production and is now complete. Jul 9, 09:44:16 GMT+0 - Identified - AltaPay has identified an issue where some customers are unable to submit card data. The issue has been identified and we are in the process of deploying a correction