Altapay incident

Processing Dankort via Nets

Major Ongoing

Altapay is currently experiencing a major incident affecting Processing, which began 26 min ago. The vendor's full update timeline is below.

Started
May 21, 2026, 08:10 AM UTC
Resolved
Ongoing
Duration
● 25m
Detected by Pingoru
May 21, 2026, 08:10 AM UTC

Affected components

Processing

Update timeline

  1. identified May 21, 2026, 08:10 AM UTC

    Since around 9:15 it has not been possible to process transactions via Nets. Nets is working on solving the issue Some status can be found form Nets/Nexi status page

  2. identified May 21, 2026, 08:27 AM UTC

    UPDATED: Since around 9:15 it has not been possible to process transactions via Nets. Nets is working on solving the issue. **This incident is also affecting Nets issued cards which receive declines as well** Some status can be found form Nets/Nexi status page