Altapay incident

Degraded Performance with Shopify Integration

Major

Resolved after 1 hour 18 minutes, affecting Processing, on June 28, 2026.

monitoring Jun 28, 2026, 06:17 PM UTC

We implemented a fix and are currently monitoring the result.

Affected components

Processing

investigating Jun 28, 2026, 05:30 PM UTC

We have identified high response time with our Shopify Integration. Payments with other eCommerce Platforms or direct API integrations are not affected. We are investigating the issue.
monitoring Jun 28, 2026, 06:17 PM UTC

We implemented a fix and are currently monitoring the result.
resolved Jun 28, 2026, 06:48 PM UTC

This incident has been resolved.

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