Altapay incident

[IDENTIFIED] Issues with the Conversion and Orders page

Minor Resolved View vendor source →

Altapay experienced a minor incident on February 25, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 03:53 AM UTC
Resolved
Feb 25, 2026, 03:53 AM UTC
Duration
Detected by Pingoru
Feb 25, 2026, 03:53 AM UTC

Update timeline

  1. resolved Feb 25, 2026, 03:53 AM UTC

    Type: Incident Duration: 12 hours and 1 minute Affected Components: Search service Feb 25, 13:43:27 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Feb 25, 03:53:46 GMT+0 - Investigating - An issue with the database responsible for the conversion, orders page and search results has been identifier. You might not be able to see results in the page, but payments are being processed successfully. Feb 25, 15:54:41 GMT+0 - Resolved - This incident has been resolved.