Altapay incident

payment processing

Major Resolved

Altapay experienced a major incident on July 2, 2026 affecting Processing, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2026, 12:47 PM UTC
Resolved
Jul 02, 2026, 01:09 PM UTC
Duration
22m
Detected by Pingoru
Jul 02, 2026, 12:47 PM UTC

Affected components

Processing

Update timeline

  1. investigating Jul 02, 2026, 12:47 PM UTC

    We are currently investigating this incident.

  2. monitoring Jul 02, 2026, 12:54 PM UTC

    There was a short interruption towards one acquirer (Rapyd) however we can see that transactions are being accepted again.

  3. resolved Jul 02, 2026, 01:09 PM UTC

    This incident has been resolved.