Altapay experienced a minor incident on March 31, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 31, 2026, 10:56 AM UTC
Type: Incident Duration: 3 hours and 2 minutes Affected Components: Processing Mar 31, 10:56:10 GMT+0 - Investigating - We are currently investigating this incident where some merchants have many transactions being declined as well as capture/refund/releases not being accepted. The issue is very sporadic. Some merchants experience it a lot and other merchants don't have any issue at all Mar 31, 11:29:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 31, 13:57:45 GMT+0 - Resolved - This incident has been resolved.