Altapay experienced a minor incident on March 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 20, 2026, 03:42 PM UTC
Type: Incident Duration: 10 days, 19 hours and 53 minutes Affected Components: Search service Mar 20, 15:42:51 GMT+0 - Identified - We have identified an issue with our reporting pipeline where a small portion of payments might not show in: Search Results Payments Pages (Orders, Attempts, Agreements, etc) It is affecting: Reporting - Both from the User interface and API Payment processing is unaffected. We are investigating and we will keep you posted with any updates on resolution. Mar 31, 11:36:10 GMT+0 - Resolved - This incident has been resolved.