Altapay incident

processing issue

Minor Resolved

Altapay experienced a minor incident on May 13, 2026 affecting Processing, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 11:56 AM UTC
Resolved
May 13, 2026, 12:34 PM UTC
Duration
37m
Detected by Pingoru
May 13, 2026, 11:56 AM UTC

Affected components

Processing

Update timeline

  1. investigating May 13, 2026, 11:56 AM UTC

    We are currently investigating this incident.

  2. identified May 13, 2026, 12:12 PM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring May 13, 2026, 12:17 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved May 13, 2026, 12:34 PM UTC

    This incident has been resolved.