Zep Software incident

Elevated error rates

Major Resolved View vendor source →

Zep Software experienced a major incident on September 10, 2025 affecting API, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2025, 05:17 PM UTC
Resolved
Sep 10, 2025, 05:31 PM UTC
Duration
14m
Detected by Pingoru
Sep 10, 2025, 05:17 PM UTC

Affected components

API

Update timeline

  1. identified Sep 10, 2025, 05:17 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Sep 10, 2025, 05:31 PM UTC

    This incident has been resolved.