Zep Software incident

Elevated error rates on retrieval

Minor Resolved View vendor source →

Zep Software experienced a minor incident on April 8, 2026 affecting API, lasting 9h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 04:16 PM UTC
Resolved
Apr 09, 2026, 01:25 AM UTC
Duration
9h 9m
Detected by Pingoru
Apr 08, 2026, 04:16 PM UTC

Affected components

API

Update timeline

  1. investigating Apr 08, 2026, 04:16 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 09, 2026, 01:25 AM UTC

    Resolved and monitoring.