Zep Software incident

High API Error Rates

Notice Resolved View vendor source →

Zep Software experienced a notice incident on March 23, 2026 affecting API, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2026, 02:41 AM UTC
Resolved
Mar 23, 2026, 03:40 AM UTC
Duration
59m
Detected by Pingoru
Mar 23, 2026, 02:41 AM UTC

Affected components

API

Update timeline

  1. investigating Mar 23, 2026, 02:41 AM UTC

    We're investigating elevated API error rates.

  2. investigating Mar 23, 2026, 03:00 AM UTC

    We have identified the issue and implementing mitigations.

  3. monitoring Mar 23, 2026, 03:00 AM UTC

    Mitigated. We're monitoring.

  4. resolved Mar 23, 2026, 03:40 AM UTC

    Service is nominal. We're closing this issue.