Zep Software incident

Webapp elevated error rate

Critical Resolved View vendor source →

Zep Software experienced a critical incident on February 9, 2026 affecting Web App, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2026, 10:08 PM UTC
Resolved
Feb 09, 2026, 10:26 PM UTC
Duration
18m
Detected by Pingoru
Feb 09, 2026, 10:08 PM UTC

Affected components

Web App

Update timeline

  1. investigating Feb 09, 2026, 10:08 PM UTC

    We are currently investigating this issue.

  2. identified Feb 09, 2026, 10:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 09, 2026, 10:26 PM UTC

    This incident has been resolved.