Zep Software incident

We're aware of an elevated error rate on adding messages and business data, and are investigating

Major Resolved View vendor source →

Zep Software experienced a major incident on October 30, 2025 affecting API, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 05:55 PM UTC
Resolved
Oct 30, 2025, 06:05 PM UTC
Duration
9m
Detected by Pingoru
Oct 30, 2025, 05:55 PM UTC

Affected components

API

Update timeline

  1. investigating Oct 30, 2025, 05:55 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 30, 2025, 06:05 PM UTC

    This incident has been resolved.