Zep Software incident

Service outage

Major Resolved View vendor source →

Zep Software experienced a major incident on March 23, 2026 affecting API and Web App, lasting 6h 17m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2026, 09:27 PM UTC
Resolved
Mar 24, 2026, 03:45 AM UTC
Duration
6h 17m
Detected by Pingoru
Mar 23, 2026, 09:27 PM UTC

Affected components

APIWeb App

Update timeline

  1. investigating Mar 23, 2026, 09:27 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 23, 2026, 09:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 24, 2026, 03:45 AM UTC

    This incident has been resolved.