Zep Software incident

Frontend app outage

Critical Resolved View vendor source →

Zep Software experienced a critical incident on October 8, 2025 affecting Web App, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2025, 09:40 PM UTC
Resolved
Oct 08, 2025, 09:47 PM UTC
Duration
6m
Detected by Pingoru
Oct 08, 2025, 09:40 PM UTC

Affected components

Web App

Update timeline

  1. identified Oct 08, 2025, 09:40 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Oct 08, 2025, 09:47 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Oct 08, 2025, 09:47 PM UTC

    This incident has been resolved.