Zep Software incident

Elevated latency on graph searches

Zep Software is currently experiencing a minor incident affecting API and Web App, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 09, 2026, 04:36 PM UTC
Resolved
Ongoing
Duration
● 1h 42m
Detected by Pingoru
Jun 09, 2026, 04:36 PM UTC

Affected components

APIWeb App

Update timeline

  1. investigating Jun 09, 2026, 04:36 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 09, 2026, 04:37 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 09, 2026, 05:08 PM UTC

    A fix has been implemented and we are monitoring the results.