Vonage API Outage History

We are observing SMS delivery degradation affecting Domestic brands towards Indonesia Smartfren network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact https://www.vonage.com/support/

We are currently observing SMS delivery degradation towards Peru Claro. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

Please be advised that currently there is a delivery degradation towards Entel PCS network in Chile. You may experience missing or delayed inbound, outbound messages and delivery receipts. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

Please be informed that we are currently observing SMS delivery degradation towards Digi Network in Spain. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact https://www.vonage.com/support/

Please be informed that we are currently observing SMS delivery degradation towards Softbank Network. This impacts only the domestic registration traffic. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact https://www.vonage.com/support/

Please be informed that we are currently observing SMS delivery degradation towards Vodafone UK network. Some messages that are concatenated are delivered as multi-parts instead of one long message. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

We are currently investigating this issue.

We are currently observing SMS delivery degradation towards Philippines Globe Telecom. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

We are currently observing SMS delivery degradation towards Pakistan Ufone. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

We are currently observing SMS delivery degradation towards France Orange which is impacting SMS traffic. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact https://www.vonage.com/support/

We are currently experiencing degradation of the Silent Authentication service, which is affecting the Bouygues Telecom network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

We are currently observing SMS delivery degradation towards Italy Wind and TIM networks. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards China. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

Please be advised that we are observing SMS degradation towards Salt network in Switzerland. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

We are currently observing outbound calls degradation affecting short duration calls. We are working along with our partners to resolve the issue and will post an updates as soon as more information becomes available. Please contact [email protected] if you have any questions

Please be advised that we are observing SMS degradation towards T-Mobile Netherlands network in Netherlands. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact https://api.support.vonage.com if you have any questions.

We are currently observing SMS delivery degradation towards Indonesia IOH network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

We are currently observing SMS delivery degradation towards Digitel which is impacting SMS traffic. You may experience missing and delayed messages and delivery receipts for outbound messages Digitel network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

We have been notified by our supplier about MMS latency impacting toll-free messages to T-Mobile numbers You may experience latency on outbound MMS messages and delivery receipts. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

We have been informed by our suppliers about an issue affecting Altan Redes Mexico. As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

A subset of customers are currently experiencing issues with viewing usage data while using the Reports API. Our engineering team is actively investigating and working to resolve the issue. The following services have been impacted since 2026-03-23 21:00 UTC. We will continue to share updates here within the next 2 hours or as soon as more information becomes available.

We are aware of issues that may be impacting your Video API. The issue occurred on the platform between 11:44 and 11:58 UTC, during this period some customers may have experienced problems to connect to the platform in the us-west region. Our engineers are working to quickly resolve the issue. We’ll provide further updates. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

Vonage Video API services are fully restored following today's interruption in the US-West region from 2026-03-19 11:44 UTC to 2026-03-19 11:58 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com

We are currently observing SMS delivery degradation towards France Bouygues which is impacting SMS traffic. You may experience missing and delayed messages and delivery receipts for outbound messages to Bouygues numbers. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

Please be advised that we are observing message delivery degradation towards Tigo and Movistar Colombia. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

We have observed an issue impacting SMS messages from a subset of short codes to multiple networks in CA. You may experience missing or delayed delivery receipts for a subset of short codes sending to multiple networks in CA. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com.