Vonage API incident

France Silent Authentication - Service degradation affecting the Orange network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on August 13, 2026 affecting Verify SilentAuth Europe, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 09:23 AM UTC
Resolved
Aug 13, 2026, 11:14 AM UTC
Duration
1h 50m
Detected by Pingoru
Aug 13, 2026, 09:23 AM UTC

Affected components

Verify SilentAuth Europe

Update timeline

  1. investigating Aug 13, 2026, 09:23 AM UTC

    We are currently experiencing degradation of the Silent Authentication service, which is affecting the Orange network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Aug 13, 2026, 10:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 13, 2026, 11:14 AM UTC

    This incident has been resolved.