Vonage API incident

Italy SMS - Delivery degradation towards Italy Fastweb

Minor Resolved View vendor source →

Vonage API experienced a minor incident on July 29, 2026 affecting SMS Europe, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 01:59 PM UTC
Resolved
Jul 29, 2026, 03:45 PM UTC
Duration
1h 45m
Detected by Pingoru
Jul 29, 2026, 01:59 PM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Jul 29, 2026, 01:59 PM UTC

    We are currently observing SMS delivery degradation towards Italy Fastweb network. You may experience missing and delayed messages and delivery receipts for outbound messages. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jul 29, 2026, 03:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 29, 2026, 03:45 PM UTC

    This incident has been resolved.