Vonage API incident

United Kingdom SMS - Delivery degradation affecting Lycamobile UK

Minor Resolved View vendor source →

Vonage API experienced a minor incident on July 26, 2026 affecting SMS Europe, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2026, 05:29 AM UTC
Resolved
Jul 26, 2026, 08:28 AM UTC
Duration
2h 58m
Detected by Pingoru
Jul 26, 2026, 05:29 AM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Jul 26, 2026, 05:29 AM UTC

    We are currently observing SMS delivery degradation towards Lycamobile network. You may experience missing and delayed messages and delivery receipts for outbound messages. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jul 26, 2026, 07:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 26, 2026, 08:28 AM UTC

    This incident has been resolved.