Vonage API incident

Colombia SMS - Delivery degradation towards Movistar

Minor Resolved View vendor source →

Vonage API experienced a minor incident on August 14, 2026 affecting SMS Latin America, lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2026, 01:43 AM UTC
Resolved
Aug 14, 2026, 04:24 AM UTC
Duration
2h 41m
Detected by Pingoru
Aug 14, 2026, 01:43 AM UTC

Affected components

SMS Latin America

Update timeline

  1. investigating Aug 14, 2026, 01:43 AM UTC

    Please be advised that we are observing message delivery degradation towards Movistar Colombia. We are working with our carrier partners to resolve the issue and will provide an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Aug 14, 2026, 03:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 14, 2026, 04:24 AM UTC

    This incident has been resolved.