Vonage API incident

Philippines SMS - Delivery Degradation affecting Globe Telecom

Minor Resolved View vendor source →

Vonage API experienced a minor incident on August 9, 2026 affecting SMS APAC, lasting 13h 55m. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2026, 09:47 PM UTC
Resolved
Aug 10, 2026, 11:43 AM UTC
Duration
13h 55m
Detected by Pingoru
Aug 09, 2026, 09:47 PM UTC

Affected components

SMS APAC

Update timeline

  1. investigating Aug 09, 2026, 09:47 PM UTC

    We are currently observing SMS delivery degradation affecting Globe Telecom in Philippines. You may experience missing and delayed messages and delivery receipts for outbound messages. We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Aug 10, 2026, 12:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 10, 2026, 11:43 AM UTC

    This incident has been resolved.