Vonage API incident

Australia Voice - Degradation affecting Fixed Line Numbers

Minor Resolved View vendor source →

Vonage API experienced a minor incident on August 16, 2026 affecting Voice APAC, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2026, 07:27 AM UTC
Resolved
Aug 16, 2026, 09:13 AM UTC
Duration
1h 46m
Detected by Pingoru
Aug 16, 2026, 07:27 AM UTC

Affected components

Voice APAC

Update timeline

  1. investigating Aug 16, 2026, 07:27 AM UTC

    We have observed voice call degradation affecting Outbound calls from Australia and New Zealand Long Virtual Numbers. We are working with our carrier partner to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com.

  2. monitoring Aug 16, 2026, 09:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 16, 2026, 09:13 AM UTC

    This incident has been resolved.