Vonage API incident

Bolivia SMS - Delivery Degradation towards Viva network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on August 4, 2026 affecting SMS Latin America, lasting 10h 40m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2026, 06:55 AM UTC
Resolved
Aug 04, 2026, 05:35 PM UTC
Duration
10h 40m
Detected by Pingoru
Aug 04, 2026, 06:55 AM UTC

Affected components

SMS Latin America

Update timeline

  1. investigating Aug 04, 2026, 06:55 AM UTC

    We have noticed a Delivery degradation towards Bolivia Viva network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Aug 04, 2026, 08:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 04, 2026, 05:35 PM UTC

    This incident has been resolved.