Vonage API experienced a notice incident on August 11, 2026 affecting Voice API and SIP Trunking and 1 more component, lasting 1h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Aug 11, 2026, 03:39 AM UTC
Vonage services continue to show signs of recovery following today's interruption in the APAC region; established SIP calls are dropped intermittently. We'll continue to provide further updates here within 60 mins and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
- monitoring Aug 11, 2026, 04:49 AM UTC
We'll continue to provide further updates here once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
- resolved Aug 11, 2026, 05:23 AM UTC
Vonage services have been fully restored following today’s service interruption in the APAC region; established SIP calls are dropped intermittently. This began at 2026-08-10 14:47:00 UTC. Full resolution has been confirmed effective 2026-08-11 02:15:00 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.