Vonage API incident

Dominican Republic SMS - Delivery Degradation towards Claro

Minor Resolved View vendor source →

Vonage API experienced a minor incident on August 11, 2026 affecting SMS North America, lasting 11h 29m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2026, 12:17 PM UTC
Resolved
Aug 11, 2026, 11:46 PM UTC
Duration
11h 29m
Detected by Pingoru
Aug 11, 2026, 12:17 PM UTC

Affected components

SMS North America

Update timeline

  1. investigating Aug 11, 2026, 12:17 PM UTC

    We have been notified by our supplier about an SMS delivery degradation towards Claro in Dominican Republic. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

  2. monitoring Aug 11, 2026, 03:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 11, 2026, 11:46 PM UTC

    This incident has been resolved.